Summary: You will be part of the enthusiastic Customer Happiness and Operations team where we keep our members happy and partners satisfied with our cooperation. After all, it’s all about them and their ultimate top-notch experience!
We are on a mission: One Fit Planet
When the world gets more and more digitised, people are becoming at risk of being physically passive and mentally overloaded. We want to turn the tables and use technology and data to help our members to stay fit. We do this by offering a flexible monthly membership for a rainbow of workouts. From swimming to fitness, from yoga to padel, from boxing to pilates all available at your fingertips with our app. Choosing from over 60 thousand classes every month.
We are now active in 6 cities in the Netherlands and Germany and are expanding further into Europe soon.
We are looking for smart and talented co-workers who have a real sports mentality; we want to win and we never ever give up. If you join us you will work in a young and rapidly growing team in our Amsterdam office. We are expanding our service to all major cities in Europe, so lots of opportunity if you have an ambitious nature.
What we look for in you
Top sports mentality*- working with the best is being one of the best
Service minded and able to be in contact with lots of people at once
Structured and you know how to prioritize important tasks
Fluent in English and Dutch (or German/Spanish)
Excellent communication skills (verbal and in writing)
Experience in a customer service job in e-commerce is a big plus
Experience in working with online tools and software
Flexibility in your working hours
*We prefer people that have a healthy lifestyle to join
What we offer
Great working environment in a leading innovative startup
Lots of opportunities to grow and learn from many disciplines
Flexible working hours
Daily lunches, snacks & drinks
Free OneFit membership
Sounds like it is something for you? Then get in touch with us and apply right away!
Acquisition to this vacancy is not appreciated.